Reference

pub189 Terms & Conditions Explained

pub189 Terms & Conditions set the rules for opening an account, using the lobby and requesting wallet transactions in Indonesia.

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POLICY HELP ROUTE

Need Terms Help Before Opening?

A clear support path helps when a clause affects your account or wallet request. Contact us through the support route attached to your account and include the subject, registered phone details and any relevant payment reference. We can explain where a rule appears, clarify a verification request and direct a change or closure request to the right team. For access questions, we will also confirm that use depends on local law.

Team online

Account questions

Ask us about eligibility, duplicate accounts, phone verification or a suspended login. Include your registered phone details so we can locate the correct account record before explaining the relevant Terms & Conditions.

Wallet status

If a DANA, OVO, GoPay or QRIS request does not match your account record, send the payment reference through account support. We can explain the status check without asking you to share a password or security code.

Policy changes

For a correction, account closure or question about a new policy version, contact us from the account support path. State the exact clause or date you mean, and we will route the request for a written response.

ACCOUNT DATA PRACTICE

How We Apply These Terms

Terms & Conditions work properly only when account records, wallet checks and policy requests are handled consistently.

Data used for account checks

We use account details and phone verification to connect your login with the correct record. A payment reference from DANA, OVO, GoPay, QRIS, bank transfer or virtual account may be reviewed when ownership or status needs confirmation.

Cookies and sessions

Cookies can retain session choices and help the account path work on your device. If you clear them, we may ask you to log in again. The Terms & Conditions still apply whether you use mobile browser or desktop.

Login security

Never share your password, verification code or wallet credentials. If your phone changes, contact account support before attempting repeated logins so we can explain the account-security step required by the current policy.

Payment record retention

Transaction references can be retained while we resolve a wallet status, confirm account ownership or meet an applicable record requirement. We do not treat a payment screenshot alone as a replacement for the registered account details.

Requesting a correction

If your name, phone detail or payment record is incorrect, contact us through account support and describe the change. We may request verification before editing the record, because Terms & Conditions require the account details to remain connected to you.

Closing an account

You can ask us to close your account through the support path. We first check unresolved wallet requests and identity details, then explain any retention that still applies. Closure does not remove obligations created before the request was received.

Terms & Conditions Questions Answered

These Terms & Conditions questions cover the account decisions you are most likely to make before using pub189. We address eligibility, personal details, wallet records, policy changes and requests for account action. If your situation is not covered, contact us through the account support path with the exact clause or transaction reference, and we will explain the next step.

They apply to opening and using your account, phone verification, lobby access, wallet requests, support contacts, policy changes and account closure. The rules cover sections such as Live Roulette Diamond and Barong Dance Slots, and access depends on local law.

Access depends on local law, and you must use the service only where local law permits. Check your local position before opening an account. Our support team can explain the account rule, but cannot replace advice from your local authority.

Matching details help us connect a wallet or bank record to the correct account and reduce incorrect processing. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be checked before we handle a wallet request.

Use the account support path and identify the field that needs correction, such as your phone detail. We may ask for a verification step before changing it. Do not send a password, one-time code or full wallet security credential.

We may revise the policy when operations or legal requirements change. The current wording is published on this page, and continued account use after an updated version may be subject to that wording. Check the page before a new transaction.

Contact us through account support and request closure using your registered phone details. We check open wallet matters and account ownership first, then explain the closure steps. Some records may remain for an applicable retention requirement.

Copy the clause title or describe the sentence and send it through the account support route. Include no password or security code. We can explain how the wording affects login, verification, DANA, QRIS or another account process.

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